Through our work with hundreds of formal leaders in organizations of all shapes and sizes we have come to realize that:
- The activity of decision making is the key to effective leadership.
- Discerning who makes what decisions and when before the decision comes up is too often a missing component of the decision-making process
- There are fundamental differences between information, input and decision-making.
- Facts often give way to half-truths and opinions when “timely” decisions are required.
Whether it's choosing the right people, direction, investment or solution, formal leaders require the courage and confidence to reconcile what is realizable, from what is desirable in any given situation. Formal leaders and organizational stewards that want to reduce exposure to risk and capitalize on the knowledge and capacity of their organizations need to work together to:
- Clarify and agree on the true intention driving key decisions
- Determine together, the objectives and criteria before decisions are sought
- Seek out reliable and appropriate amounts of both facts and perspectives
- Know and respect what is desirable and what is realizable in context
- View decisions as reconciliation
- Heighten awareness of the impact of decisions vis-à-vis the true intention
How we support you
We work with you to establish clear expectations, roles, responsibilities and accountabilities to provide a solid foundation against which most decisions and contexts can be applied. Over the years we have developed specific expertise in group decision making and in stakeholder engagement throughout the decision making process. A handful of proprietary frameworks and technology “tools” aid in the challenge of engaging large and often geographically disparate groups of stakeholders.
Specifically we're good at
- Expectation management
- Decision protocols and processes
- Group facilitation and consensus building
- Stakeholder engagement strategies and tactics
- Survey, assessment and polling techniques
- Web-based and wireless network PDA decision tools
To learn about our areas of expertise and passion click on the Decision Making Map below.
